FAQS
1. What sizes are available for your abayas?
Our abayas are available in a range of sizes, from 50 to 62. You can refer to our detailed size guide on each product page to find the perfect fit.
2. What materials are your abayas made of?
Our abayas are crafted from high-quality fabrics such as chiffon, crepe, and silk blends, designed for comfort, elegance, and durability.
3. How should I care for my abaya?
We recommend gentle hand washing or machine washing on a delicate cycle with mild detergent. Please avoid high heat when drying and ironing to maintain the fabric's integrity.
4. Do you offer custom tailoring?
Yes, we offer custom tailoring services for specific styles. Please reach out to our customer support team to discuss your requirements and place a custom order.
5. What is your return policy?
We offer no refunds/exchanges due to hygiene reasons.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
A response will be given within 24-48 hours.
6. How long does shipping take?
Our standard shipping time within the country is 3-7 business days. International shipping may take between 7-15 business days. We offer expedited shipping options at checkout.
7. Do you offer international shipping?
Yes, we ship our abayas worldwide. Shipping rates and times vary depending on the destination. You can check the available options during checkout.
8. Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the delivery progress.
9. Do you have abayas for different occasions?
Yes, we have a wide range of abayas suitable for casual wear, formal events, and special occasions. You can explore the "Collections" section of our store for more details.
10. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods. Details are provided at checkout.